Guide

Third-Party Manufacturing Enquiries: MOQ and WHO-GMP Checklist

How to handle third-party pharma manufacturing enquiries: MOQ per SKU, WHO-GMP documents, samples, timelines and what to record in your CRM.

Quick answer

A third-party manufacturing enquiry is a request for a manufacturer to make products under the buyer's brand. Buyers typically ask about minimum order quantity per SKU, WHO-GMP certification, documents, samples and lead time. Record each answer so follow-ups are accurate.

What buyers usually ask

  • MOQ. Minimum units per SKU.
  • Certification. Whether the unit is WHO-GMP certified and which documents can be shared.
  • Range. Which formulations and dosage forms you manufacture.
  • Samples and timelines. How long from approval to dispatch.
  • Packaging and branding. Who designs it and what minimums apply.

Prepare a standard reply

Keep a short pack ready: MOQ, certifications, range, and a contact. Fast, consistent answers win more enquiries than long custom ones.

What to record in the CRM

  • Division: third-party manufacturing.
  • Product interest and expected volume.
  • Documents sent and date.
  • Next step and owner.

Where it fits

Third-party enquiries often come from social media and IndiaMART, outside office hours. See the Third-Party Manufacturing solution and the Baddi page for the manufacturing belt.

Questions

Frequently asked questions

What does WHO-GMP mean?
It refers to manufacturing practices that follow World Health Organization good manufacturing practice guidelines. The glossary has a plain-English definition.
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