What is a PCD pharma CRM?
A PCD pharma CRM is customer relationship software built for propaganda-cum-distribution pharmaceutical businesses. It tracks monopoly territory enquiries, division and molecule interest, distributor call history and franchise pipelines — rather than the web-form leads a general CRM assumes.
Does Allota AI work with Hindi and Hinglish calls?
Yes. Calls are transcribed exactly as spoken, including Hindi-English code-switching, and the executive summary is written in that same Hinglish rather than translated into formal English.
Where are our call recordings stored?
In your own Google Drive. You connect a master folder and Allota AI parses recordings filed as Employee Name / YYYY-MM-DD / Recording.mp3. There is zero server-side audio storage.
How does Allota AI classify leads?
From the call audio itself. The AI reads intent signals — a rate list request, a monopoly district enquiry, an order discussion — and assigns Hot, Warm, Cold or Dead with the reason recorded, instead of relying on a rep's manual tag.
Which lead sources can we connect?
Five: Meta (Facebook Lead Ads and Instagram), IndiaMART, your website forms, manual phone or walk-in entry, and bulk Excel or CSV import with automatic phone de-duplication.
Do we need Marg ERP or Busy to use Allota AI?
No. The Core Lead and Telecaller Suite runs entirely without ERP integration and carries no Marg API fee. ERP sync is an optional upgrade for businesses that want billing, stock and credit ledger in the same workspace.
How many contacts can we import at once?
Over 5,000 records per Excel or CSV upload, with automatic phone de-duplication so expo sheets and distributor directories do not create duplicate leads.
Is Allota AI only for pharmaceutical companies?
Today, yes. The product is built specifically around Indian pharma — PCD franchise territories, third-party manufacturing enquiries, Hinglish calls and Marg or Busy accounting. The same call-intelligence engine will extend to other field-sales industries later.
Which cities do you serve?
Allota AI serves pharmaceutical companies across India. We have particular depth in the Chandigarh Tricity — Chandigarh, Mohali, Panchkula and Zirakpur — plus Ambala and the Baddi manufacturing belt.
How long does onboarding take?
Typically about a working week, done remotely. You connect a Google Drive folder for recordings, add your representatives, and connect your lead sources.
Can we try Allota AI before buying?
We run a guided 20-minute demo on your own scenario rather than a self-serve trial, because the workspace needs your recordings, lead sources and representatives connected before it shows anything meaningful.
How much does Allota AI cost?
Pricing is per organization, based on team size and which modules you enable. The Core Suite covers leads, calls and employees with no ERP fees; the Commercial ERP Suite adds Marg or Busy sync, Stock IQ and credit ledger. Exact figures are quoted on the demo call.
