Your Social Inbox Never Sleeps
A stockist comments on your Instagram post at 11:40 pm. A distributor messages your Facebook page on a Sunday. Social Lead Guard collects it in one Social Inbox, spots the buying intent and drafts a reply in the language they wrote in.
What is Social Lead Guard?
Social Lead Guard is an add-on to Allota AI. Its Social Inbox collects comments and messages from your connected Facebook and Instagram pages in one place. The AI separates real buying intent from casual reactions and drafts a Hinglish reply, which you review and send, so nothing is promised without your approval.
Watch Social Lead Guard work.
Comment or DM lands
On your connected Facebook or Instagram page.
Intent is spotted
Rate list asks become leads, praise is ignored.
AI drafts a reply
In Hinglish, for you to review.
You send, lead is kept
The conversation is recorded as a lead.
One module, three people who benefit.
Start the day with overnight enquiries in one inbox.
Reply from a ready draft in a tap.
Nothing is sent without your approval.
Enquiries arrive when your team is offline
Pharma enquiries on social media come at night, on Sundays and during holidays. By Monday morning the comment is buried and the person has asked someone else.
Late enquiries go cold
A reply that arrives the next afternoon competes with companies that answered in seconds.
Intent is hard to spot
“Nice post” and “rate list bhejo” look similar in a busy inbox, but only one is a lead.
Nothing reaches the CRM
Even when someone replies, the details rarely get copied into the lead list.
Intent, not noise
Casual reactions are ignored. A comment asking for a rate list, a monopoly district, MOQ or WHO-GMP documents is treated as a lead, classified and recorded with the original message.
- Reads comments and DMs on Instagram and Facebook
- Ignores likes, emojis and generic praise
- Creates a classified lead in the Lead Center
Replies in their language
Hinglish in, Hinglish out: the same voice your employees use on calls. The AI drafts a reply that tells the person what happens next, for example that the rate list is coming and the team will call in the morning. You read it, edit if needed and send.
- Hinglish, Hindi or English drafts
- Review and send in a tap
- Faster first reply than checking pages by hand
You stay in control
Drafts are never sent without a person reviewing them, so the AI does not make promises your team has not approved. Every conversation is visible in the workspace.
- Human review before anything is sent
- Every conversation visible in one inbox
- Sensitive or high-value chats stay with your team
See this running on your own numbers
Twenty minutes, screen shared. We open a real call brief and walk the workspace — no slide deck.
Social Lead Guard vs manual inbox checking
| Manual checking | Auto-reply bot | Social Lead Guard | |
|---|---|---|---|
| Collects comments and DMs in one place | No | Partly | Yes |
| Spots buying intent | Sometimes | No | Yes |
| Reply drafted in Hinglish | If the employee is free | Fixed template | Matches the customer, you approve |
| Lead created in CRM | Manual copy | No | Automatic, classified |
| Human review | Always | Rare | Before every reply |
Social Lead Guard — specification
| Platforms | Instagram and Facebook |
| Monitors | Comments and direct messages |
| Language | Hinglish, Hindi, English |
| Output | Classified lead in Lead Center |
| Billing | Add-on on top of any plan, quoted on request |
What changes with a 24/7 social inbox
A faster first reply
A ready draft means your team answers in minutes, not the next day.
Mornings start with leads
Overnight enquiries are waiting in one inbox.
Nothing gets lost
Every comment with intent becomes a record.
Last updated
Go deeper
Third-Party Manufacturing Enquiries: MOQ and WHO-GMP Checklist
How to handle third-party pharma manufacturing enquiries: MOQ per SKU, WHO-GMP documents, samples, timelines and what to record in your CRM.
Read the guide →PCD Monopoly Rights Explained for Franchise Buyers and Sellers
What PCD monopoly rights mean in Indian pharma franchising, how territories are allotted, and what both sides should agree in writing.
Read the guide →How to Move IndiaMART Leads into Your CRM
IndiaMART buyer enquiries go cold fast. A practical process for getting them into one CRM, assigning them to employees and following up within minutes.
Read the guide →Frequently asked questions
Which platforms does Social Lead Guard cover?
Does it reply on its own?
Is it included in every plan?
Where to next
Want this running for your team?
Tell us your business name and a number. We will call you back, usually the same working day, and show Allota AI on a real call brief.
- 20-minute demo on your own scenario
- Hinglish call summaries, lead classification, follow-ups
- No obligation. Pricing is quoted only if you ask
